 Individually Tailored PackagesWe know that every client is different with their own unique needs and priorities. For this reason whilst we can offer a standard package, we are more than happy to tailor each agreement to reflect your requirements.
Priority Access All our Service Clients have priority access to our service engineers in accordance with the agreement level stipulated. This ensures that Critical Issues are dealt with promptly and more routine matters are dealt with within agreed timescales. You know what to expect and we know what to provide.
Comprehensive Network Coverage The Service Contract Agreements cover the full range of network requirements from software upgrades, load monitoring, server, workstation repairs and cable maintenance. By covering the full range of network services, we aim to keep the whole network on-line and not just parts of it.
Remote Access & Monitoring In order to provide the most effective service, we aim to install remote access and monitoring software on client networks. This can provide us with early warning of impending problems, remotely install upgrades and security patches and gather vital system information before dispatching an engineer to deal with maintenance and repair activities.
System SafeGuard In order to reduce disruption to your business we carry out maintennance on your servers and client machines proactively. Checking systems for viruses, spyware and working with you to improve performance. This invloves scheduled visits throughout the year to ensure that everything is running smoothly and to identify potential problems before your business suffers. |
Service Solutions 
